TERMS & CONDITIONS
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION ON THIS SITE
We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.
ORDERS, PROHIBITION ON RESELLING, AND PRICE
The information on this Site does not constitute a binding offer to sell products described on the Site or to make such products available in your area. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. You may not purchase any item from this Site for resale by you or any other person, and you may not resell any item purchased from this Site. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation. The prices displayed on the Site are based in Hong Kong dollars, with translation to local currencies for reference purposes only. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account.
Select product can be found in our full price stores while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in stores. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Site.
USE OF MATERIAL ON THE SITE
All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by KABUSHIKIGAISHA ORGY CO. LIMTIED, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Except to the extent, KABUSHIKIGAISHA ORGY CO. LIMTIED is prohibited by law from limiting your rights to do so, any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to KABUSHIKIGAISHA ORGY CO. LIMTIED, is expressly prohibited. KABUSHIKIGAISHA ORGY CO. LIMTIED reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site or prohibit any person from using this Site for any reason whatsoever. KABUSHIKIGAISHA ORGY CO. LIMTIED, or its licensors or content providers, retain full and complete title to the material provided on the Site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in KABUSHIKIGAISHA ORGY CO. LIMTIED’s sole discretion. We neither warrants nor represents that your use of materials on this Site will not infringe rights of third parties not affiliated with KABUSHIKIGAISHA ORGY CO. LIMTIED. You may not use contact information provided on the Site for unauthorized purposes, including marketing.
You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. KABUSHIKIGAISHA ORGY CO. LIMTIED reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which KABUSHIKIGAISHA ORGY CO. LIMTIED may be entitled, at law or in equity.
MATERIAL YOU SUBMIT
You acknowledge that you are responsible for any material you may submit via the Site, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this Site any content that (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site.
CONDUCT ON THE SITE
Some features that may be available on this Site require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself.
Some features on this Site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password, except where KABUSHIKIGAISHA ORGY CO. LIMTIED ‘s acts or omissions resulted in someone other than you using your password without authorization. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify KABUSHIKIGAISHA ORGY CO. LIMTIED immediately. We may assume that any communications KABUSHIKIGAISHA ORGY CO. LIMTIED receives under your password have been made by you unless we receive notice otherwise.
You or third parties acting on your behalf are not allowed to frame this Site or use our proprietary marks as meta tags, without our written consent. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without KABUSHIKIGAISHA ORGY CO. LIMTIED ‘s express written consent. Further, you may not utilize any site content in any meta tags or any other “hidden text” techniques or technologies without KABUSHIKIGAISHA ORGY CO. LIMTIED ‘s express written consent.
CUSTOMS DUTIES & TAXES
Those ordered products for shipment to countries outside of Hong Kong SAR may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. KABUSHIKIGAISHA ORGY CO. LIMTIED has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes. You may view an estimate of these fees in the Order Details of your Shopping Cart and during Checkout.
Regarding the delivery, you KABUSHIKIGAISHA ORGY CO. LIMTIED to designate a carrier (“Designated Carrier”) to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit on your behalf the taxes, customs duties and fees paid by you for such item.
This Site may contain links to other Web sites, some of which are operated by KABUSHIKIGAISHA ORGY CO. LIMTIED or its affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. KABUSHIKIGAISHA ORGY CO. LIMTIED is not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites. TRADEMARKS AND COPYRIGHTS
Trademarks, logos and service marks displayed on this Site are registered and unregistered trademarks of KABUSHIKIGAISHA ORGY CO. LIMTIED, their licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Site without the owner’s prior written permission, except as otherwise described herein. KABUSHIKIGAISHA ORGY CO. LIMTIED reserves all rights not expressly granted in and to the Site and its content. This Site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under relevant copyright laws.
We respect the intellectual property rights of others and request that you do the same. If you think your work has been copied in a manner that constitutes copyright infringement, you may notify us, who can be reached at:
KABUSHIKIGAISHA ORGY CO. LIMTIED, 8/f, SUNGIB INDUSTRAIL CENTRE, 53 WONG CHUK HANG ROAD, WONG CHUK HANG, HONG KONG
In order for us to more effectively assist you, the notification must include ALL of the following:
- A physical or electronic signature of the copyright owner or the person authorized to act on the owner’s behalf;
- A description of the copyrighted work you claim has been infringed; Information reasonably sufficient to locate the material in question on the Site;
- Your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit KABUSHIKIGAISHA ORGY CO. LIMTIED to contact you;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
KABUSHIKIGAISHA ORGY CO. LIMTIED is under no obligation to post, forward, transmit, distribute or otherwise provide any material available on this Site, including material you provide to us, and so we have an absolute right to remove any material from the Site in our sole discretion at any time.
To the maximum extent permitted by law and subject always to the last paragraph in this provision: your use of this site is at your sole risk. The site is provided on an “As is” and “As available” basis. We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time. KABUSHIKIGAISHA ORGY CO. LIMTIED expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose and any warranties that materials on the site are noninfringing, as well as warranties implied from a course of performance or course of dealing; that access to the site will be uninterrupted or error-free; that the site will be secure; that the site or the server that makes the site available will be virus-free; or that information on the site will be complete, accurate or timely. If you download any materials from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such materials.
No advice or information, whether oral or written, obtained by you from KABUSHIKIGAISHA ORGY CO. LIMTIED or through or from the site shall create any warranty of any kind. KABUSHIKIGAISHA ORGY CO. LIMTIED does not make any warranties or representations regarding the use of the materials on this site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
In certain jurisdictions, the law may not permit the disclaimer of warranties, so the above disclaimer may not apply to you. Certain legislation may impose consumer guarantees or imply warranties or conditions or impose obligations upon KABUSHIKIGAISHA ORGY CO. LIMTIED which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent. Nothing in this agreement shall operate to exclude, restrict or modify the application of such provisions, the exercise of a right conferred by such provision, or any liability of a party for a breach of a condition or warranty implied by such a provision or a remedy imposed by such a provision. This agreement must be read subject to these statutory provisions.
LIMITATION OF LIABILITY
To the maximum extent permitted by law and subject always to the last paragraph in the preceding provision: you acknowledge and agree that you assume full responsibility for your use of the site. You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of the site is at your own risk and that the site is made available to you at no charge. Recognizing such, you acknowledge and agree that, to the fullest extent permitted by applicable law, neither KABUSHIKIGAISHA ORGY CO. LIMTIED nor its affiliates, suppliers or third party content providers will be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to the site, or any other site you access through a link from this site or from any actions we take or fail to take as a result of communications you send to us, or the delay or inability to use the site, or for any information, products or services advertised in or obtained through the site, KABUSHIKIGAISHA ORGY CO. LIMTIED ‘s removal or deletion of any materials submitted or posted on its site, or otherwise arising out of the use of the site, whether based on contract, tort, strict liability or otherwise, even if KABUSHIKIGAISHA ORGY CO. LIMTIED, its affiliates or any of its suppliers has been advised of the possibility of damages. This disclaimer applies, without limitation, to any damages or injury arising from any failure of performance, error, omission, interruption, deletion, defects, delay in operation or transmission, computer viruses, file corruption, communication-line failure, network or system outage, your loss of profits, or theft, destruction, unauthorized access to, alteration of, loss or use of any record or data, and any other tangible or intangible loss. You specifically acknowledge and agree that neither KABUSHIKIGAISHA ORGY CO. LIMTIED nor its suppliers shall be liable for any defamatory, offensive or illegal conduct of any user of the site. Your sole and exclusive remedy for any of the above claims or any dispute with KABUSHIKIGAISHA ORGY CO. LIMTIED is to discontinue your use of the site. You and KABUSHIKIGAISHA ORGY CO. LIMTIED agree that any cause of action arising out of or related to the site must commence within one (1) year after the cause of action accrues or the cause of action is permanently barred. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, all or a portion of the above limitation may not apply to you.
ENTIRE AGREEMENT AND ADMISSIBILITY
If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.
HOW TO CONTACT US
SHIPPING, HANDLING AND DELIVERY DATES
Delivery charges are on a per item basis. Currently, these charges are based on the item weight as per following table. These charges are indicated during checkout.
The shipping cost is also included a HK$1 PSB charge.
Pending order verification and credit approval, orders will be dispatched usually within 3 business days of our receipt of your order. Additionally, dispatch delays for some orders may occur due to the high volume of orders placed during promotional periods or sales. Saturday, Sunday and Hong Kong public holidays are not considered business days. Please note: We follow the Hong Kong calendar and local time (HKT).
You can check the status of your orders by logging in to your account on our Site. Simply go to Order History/Status in the My Account section. From there, click on any order number for its complete order details, including the tracking number. Clicking on the tracking number will take you directly to our delivery partner’s website, where you can follow the progress of your shipment.
ORDER RETURNS AND EXCHANGES
RETURNS AND EXCHANGES
If you would like an exchange or return, it must be requested within 7 days of delivery indicated by the customer’s tracking number provided. https://shop.suicoke.asia/ will not accept any returned merchandise without any written communication via email.
Upon inspection and approval, Exchange or Store Credit will be provided, NO REFUNDS. All sale items, discounted and promotional merchandise, including any discount/promo codes used are FINAL and are ineligible to be returned or exchanged. https://shop.suicoke.asia/ does not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer. It is therefore strongly recommended customers use a reputable form of logistics with a tracking number.
If customer fails to accept delivery (Failed Delivery Attempts, Refused by Recipient), the parcel will automatically ship back to KABUSHIKIGAISHA ORGY CO. LIMTIED. and the return shipping fees are the responsibility of the customer. The cost of return shipping is $120 HKD (flat price). For refund purposes, the cost of return shipping will be deducted from your refund.
Goods returned to KABUSHIKIGAISHA ORGY CO. LIMTIED. are subject to a restocking fee of $80 HKD per item. Return requests will be denied for suspected resellers.
KABUSHIKIGAISHA ORGY CO. LIMTIED. reserves the right to make the final decision on all returns cases.
For damaged goods, you may submit an exchange request within 7 days to the online store only and cannot do so at any of our physical stores. Please allow 10 to 15 business days for your return to be delivered to Hong Kong and processed by our warehouse personnel. Please note: we operate within the Hong Kong calendar and local time (HKT). You will receive an email notification upon completion of the exchange process.
Goods are applicable for exchanges provided that the Merchandise is still in “Sellable Condition”. “Sellable Condition” means that the Merchandise is returned in its original packaging with original labels, garment tags, price tags, return tags, certificates, warranties, care instructions, product labelling, authenticity cards, extra buttons, hangers, dust bags and boxes (in the case of shoes) are intact and returned together with the Merchandise. Merchandise must be unworn, unused, unwashed, unaltered and in the condition originally sold (in the case of shoes that the soles are not scratched or dirty); and that the Merchandise is not damaged in any way.
The decision as to whether the Merchandise is in “Sellable Condition” remains within KABUSHIKIGAISHA ORGY CO. LIMTIED’s sole discretion and its decision shall be final.
All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. In the case of an exchange the customer will be required to pay an additional re-shipping fee.
It is the customer’s responsibility to ensure the accuracy and correctness of the shipment, as well as the responsibility to oversee the product(s) are packaged and delivered intact, unworn and in original purchased condition (Sellable Condition). If any matters of liability arise, the matter will be dealt with and settled between the seller and the customer directly. The terms and conditions of the respective seller will apply.
ON SALE ITEMS, SPECIAL RELEASE ITEMS AND COLLABORATION ITEMS
All promotional, sale, special release and collaboration items sold are FINAL. No returns, refunds or exchanges will be accepted. Please make sure you review your order before purchasing any of these items.